ConServIT
(847) 265-4901
1914 E. Grand Ave., Ste. 1
Lindenhurst, Illinois,
USA
60046
- Year Established:
- 1973
Products & Services
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- Call Center
- Telemarketing
- Telemarketing Services
- Ivr
- Teleservices
- Voice Mail
- Direct Marketing
- Call Center Services
- Inbound Call Center
- Customer Care
-
- Service Bureau
- Inbound Outbound Telemarketing
- Ivr Services
- Technical Support
- Survey Taking
- Political Campaign
- Voicemail Broadcasting
- Voice-mail
- Voice Mail
Web Result
- April 2005
- _ _ Saturday, April 30, 2005 Is Caller Experience Irrelevant For Call Automation? Does Anyone Really Care About the Caller?Excellence - The Bigger IssueAn organization has to care about all its callers, not just the callers who happen to reach a live center. Even with an acknowledged Best of Class live center, overall performance becomes mediocre if half the callers hang up trying to get through t...
- ConServIT - Library
- Newsletters _ Press Room Articles about ConServIT, Natural Speech Technology and Client Applications: _ __ "What is High Tech-High Touch? It is embracing technology that preserves our humanness and rejecting technology that intrudes upon it" John Naisbitt, High Tech High Touch Making More Sales by Making Your Company Easy to Reach Click here to read this articleAdobe Acrobat Size:52k Making it Eas...
- ConServIT - Frequently Asked Questions
- About Us _ FAQ's Technology The Founder Patents Newsletters Press Room Frequently Asked Questions __ "There is more to life than increasing it's speed" Mahatma Gandi How does ConServIT handle calls better than agents at a live center? ConServIT calls are modeled to handle callers just as the best agent in a live center (It is not scripted as an IVR would be). The call is therefore better than ...
- December 2005
- _ _ Tuesday, December 06, 2005 3 Secrets To Automated Call Handling Success 1. Test, 2. Test, and 3. Test AgainWhy Test? To complete more calls, To reduce the cost per call, For a positive public perception and reception, To optimize call center performance, To perfect your automated call handling system.Stated simply, to achieve optimum results from an automated call handling syste...
- January 2005
- _ _ Friday, January 28, 2005 Making It Easier for the Caller = Better Results for You Setting Up The ApplicationSetting up a natural speech technology (NST) application involves skills in human engineering, a unique computer technology and a specialized field of metrics. Most importantly, it is an art coupled with hands-on experience.At the ConServIT call center we have over thirty years experienc...
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