Alive & Kicking Solutions are a leading Australian training company specialising in organisational communication skills, call centres and all forms of customer service. We offer dynamic training programs, customised to meet your needs and delivered by expert facilitators. Our consultants and trainers have implemented successful training solutions in many large financial, call centre and government organisations around the world. Essential to maximising the return on any training investment is ensuring a high training transfer to participants over both the short and long term. Our training programs are high energy, experiential learning processes that include many opportunities to practice and embed the skills being acquired. Our highly successful coaching programs ensure that initial benefits are maintained and built on. Sample course description: Needs-Based Organisational Communication - is appropriate for those individuals who are in the following environments: Customer facing s

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