Contact center system integration with multiple technical, cross-industry, and consulting services that provide businesses with improved customer service and operational efficiencies

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• • System Integration
  • Cti/ivr Application Design
  • Call Center Design
  • Call Center Consulting
• • Contact Center Design
  • Contact Center Consulting
  • Speeach Application Design & Development

Web Result

October 2010 Call Center Tech TipsCall Center Tech Tips

Call Center Tech Tips Tools tips and tricks for those servicing the contact center Skip to content HomeAbout Monthly Archives: October 2010 Benefits of Customer Self-Service Solutions Posted on October 22, 2010 by BobBrittan Customer service has emerged as a key business differentiator in a crowded and competitive marketplace. The dilemma companies face is the expense of supporting live (human) cu...

http://www.primas.net/cctechtips/2010/10/

Direct Impact of First...

Call Center Tech Tips Tools tips and tricks for those servicing the contact center Skip to content HomeAbout Syntellect CT Connect (Intel/Envox) Innovation Speaks for Itself Direct Impact of First Call Resolution Posted on July 7, 2010 by mradmin First Call Resolution should be a concept that you already know about, but you probably do not suspect the extreme impact directly on your budget and ind...

http://www.primas.net/cctechtips/direct-impact-of-first-call-resolution/

WebFQ

Primas Where contact center experience meets innovative technology Home Company Professional Services Our Products Support Our Partners Contact DOWNLOADS Download the Product Sheet CONTACT Experience WebFQ right now! Complete the simple form below to be connected to a live agent immediately! * Leave account blank if you do not have an account number. Our Products Evolution FCR FreedomQ WebFQ Recon...

http://www.primas.net/products_webfq.html

Contact Center Tradeshow

Call Center Tech Tips Tools tips and tricks for those servicing the contact center Skip to content HomeAbout Category Archives: Contact Center Tradeshow The Austin Contact Center Alliance (ACCA) Fall Symposium 2010 Posted on September 16, 2010 by HankGroman The Austin Contact Center Alliance (ACCA) Fall Symposium 2010, was held on September 8th & 9th at the University of Texas, Austin. ACCA ...

http://www.primas.net/cctechtips/category/contact-center-tradeshow/

The Austin Contact Center...

Call Center Tech Tips Tools tips and tricks for those servicing the contact center Skip to content HomeAbout Innovation Speaks for Itself Learning and Understanding Your Call-in Customer s Service Experience The Austin Contact Center Alliance (ACCA) Fall Symposium 2010 Posted on September 16, 2010 by HankGroman The Austin Contact Center Alliance (ACCA) Fall Symposium 2010, was held on September ...

http://www.primas.net/cctechtips/the-austin-contact-center-alliance-acca-fall-symposium-2010/

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